Legal
Delete your account
This page explains how to delete your account in Passes by Top Dish, the app made by Top Dish Inc., and what happens to your information when you do.
In the app
- Open Passes by Top Dish and sign in.
- Tap the settings (gear) button on My Passes.
- Tap Delete Account and confirm.
Your account is deleted straight away and you're signed out.
Without the app
Email hello@topdish.ca with the subject line "Delete my account", from the email address on your account. We'll delete it and confirm by email within 30 days. If you write from a different address, we'll ask you to confirm the account is yours first.
What we delete
- your account and sign-in details
- your profile: name, email, mobile number, birthday and preferences
- your Passes, and your redemption and review history
- your push notification tokens
What we keep
- Payment and tax records (what was bought, when and for how much) for 6 years, because tax and accounting rules require it.
- Anonymized totals, such as how many redemptions a café had each month. They can't identify you.
Anything else we hold about you is deleted, or anonymized so it can no longer identify you, no later than 24 months after you delete your account. See our Privacy Policy for details, or email hello@topdish.ca with any questions.